We truly hope your love your ROXoxox jewelry.  And will wear for years to come.  However, we understand that this may not always be the case.  ROXoxox will gladly issue a full refund upto 30 days after original purchase.  Please email for an Return Authorization Number.  We will send an email back with the RA#, and instructions to send to.  The item must be new, unworn, and in original packaging/tagged.  Please write the Return Authorization Number on the outside of your package back to us.

send returns to: 

ROXoxox LLC.  215 East 68th Street, #24D  NYC NY 10065


In the event that you change your mind regarding color, stones, or style - exchanges are gladly offered for 45 days after original purchase.  As with above,  please contact for an Returns Authorization Number by email at  

Indicate the style you have, and what you might prefer.  We will do our best to accommodate your choice.