All ROXoxox jewelry is carefully crafted by hand. We use only fine materials including Sterling Silver, 14K GF, precious and semi-precious gemstones, fine Leathers, Suedes, Velvets, and other trim and natural elements.    Natural variations will occur, including variations and inclusions in gemstones.  Many of our gems are hand-cut, and therefore, imprecise.   This is deliberate and intended.  ROXoxox jewelery is meant to last. For best keeping - we suugest hanging your ROXoxox jewelry - always keep leathers flat and together for hanging. Metals may be polished with jewelry polishing cloth; as with stones. The leathers are intended to get better with wear, and show the patina of the individual wearer. However, if you choose, you may clean your leather gently with a soft, lightly damp cloth, with a bit of mild soap.


Please accept our sincere apologies if any of our products need repair. Please email and indicate the nature of the item (the style), and the nature of the necessary repair. We will email you back with instructions, a cost estimate, and a timeframe for repair. In the unlikely event of your order arriving damaged, please inform us immediately by email at We will offer a replacement, at no charge, immediately. Or, you may send that item back for repair.